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HHF Outdoors Privacy Policy – Fencing and Landscaping Surrey

Privacy Policy
Last updated: March 2026

1. Introduction HHF Outdoors respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or contacting us. By using this website, you agree to the collection and use of information in accordance with this policy. 2. Who We Are HHF Outdoors provides fencing, landscaping, decking, patio installation, hedge cutting, tree surgery, and pressure cleaning services. If you have any questions about this policy or how we handle your data, please contact us through the contact details provided on our website. 3. Information We Collect We may collect the following types of personal information when you contact us or use our website:

  • Name

  • Email address

  • Phone number

  • Property address (for quotes or services)

  • Details about the work you require

  • Any other information you choose to provide

We may also automatically collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited on our website

4. How We Use Your Information
We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver fencing, landscaping, and outdoor services

  • Communicate with you regarding your project

  • Improve our website and services

  • Maintain records for business and legal purposes

We only collect the information necessary to provide our services.
5. Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases:

  • Consent – when you submit information through our contact forms

  • Contract – to provide services you have requested

  • Legitimate Interest – to improve our services and communicate with customers

6. Data Sharing
We do not sell or rent your personal data.
Your information may only be shared when necessary with:

  • Service providers assisting with our website or business operations

  • Legal or regulatory authorities if required by law

All third parties are required to respect the security of your personal data.
7. Data Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. However, no online transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Provide services

  • Meet legal or accounting requirements

When the information is no longer required, it will be securely deleted.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain types of data processing

To exercise these rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. Cookies are small files stored on your device that help websites function properly.
You can choose to disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.

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